Deputy Warehouse Manager (FSSC)

FareShare Southern Central

Job Description –    Deputy Warehouse Manager

Reporting to: Regional Manager

Location: Southern Central  

Contract: Permanent

Hours:  Full time, 35 Hrs

Salary: £22,495 - £23,170

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare 

FareShare is the UK’s national network of charitable food redistributors, made up of 17 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to almost 11,000 frontline charities and community groups. We support 10,962 local charities and community groups. Over the past year 24,074 tonnes of food were redistributed by FareShare Regional Centres and FareShare Go nationwide, our charity network serves 933,578 people every week.

Hunger is a growing issue in the UK and while there is surplus food that is otherwise going to waste, we believe that this food should be used to feed people first.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

 Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values:  Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries  

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

FareShare believes that no good food should go to waste and is currently undertaking an expansion plan that will see us strive ever closer to that vision.  As the Deputy Warehouse Manager you will be at the forefront of making this happen. As the Deputy Warehouse Manager you will oversee the warehouse and successfully manage day to day operations, as well as developing and implementing new operational practices, efficiencies and standards to as part of the management team.  Food Safety and Health & Safety are at our core. You will be part of a management team responsible for the compliance in these areas, ensuring the safe storage and transport of the food, plus the safety and wellbeing of all RC staff, volunteers and visitors. Inherent within our mission is to ensure no good food goes to waste, so you will use your skills and expertise to minimise waste by working with our partners to ensure when food arrives and leaves the warehouse it is fit for consumption.

Main areas of responsibility

      Operations

• Part of a management structure accountable for the day-to-day performance of the warehouse;
• Part of a management structure responsible for the development and management or resource plans to meet fluctuating food volumes, CFM demands, volunteer availability and growth plans;
• Part of a management structure for logistics planning to ensure safe, timely and cost-effective distribution of food to meet CFM needs;
• Analyse performance, food volumes, waste and volunteer requirements against KPI’s and produce reports as required by the East Anglia Regional Manager;
• Manage and provide leadership and support to staff and volunteers in the warehouse;
• Contribute to continuing innovation of operational efficiencies to achieve growth plans;
• Support the minimising of waste whilst achieving required targets for food volumes;

Standards

• Part of a management structure accountable for ensuring the FSEA warehouse and logistics operate within the guidance of FSUK policies and procedures,
• Ensure the high standard of attainment is delivered in all external and internal audits.  Plus fully participate in any other audit, as required by food partners or external parties.
• Comply with monitoring and evaluation systems and report regularly to the RM or FSUK Operations team as required

Person Specification

Essential Criteria

• Significant warehouse experience with minimum 3 years leading a team
• Have exceptional relationship building skills with a range of stakeholders and ensure a supportive work environment for staff and volunteers
• Be a strong communicator who is able to engage with a variety of audiences.
• Be confident and assertive in handling difficult situations, whilst demonstrating calmness and professionalism  
• Demonstrate strong problem solving skills
• Self-manage your own performance and workload.
• Have initiative and innovative thinking, in order to shape new/different ways of working
• Be organised with a proven track record of achieving quality results.
• Have a proven ability to create links across teams to share best practices.
• Have strong IT skills and knowledge of Microsoft Office
• Have a valid driver’s licence for the UK, access to your own car and undertake extensive travel across your region (or working towards).
• Be flexible about your working arrangements as the role may involve weekend and evening working.
• Be willing to carry out any other duties that may reasonably be required in support of the Regional Centre’s operations.

Desirable Criteria

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with customer relationship management software.  
• Experience working in regulated environment
• Have some experience of training and managing others

Qualifications (to have or willingness to work towards)

• Level 3 Food Safety
• Emergency First Aid at Work
• IOSH Managing Safety
• ITSSAR Folk Lift Truck
• SEMA Rack Safety Awareness

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Closing date for receipt of applications is 08 November 2024

For any further questions on this please email recruitment@fareshare.org.uk