📱 About Us
We are Mous. (Pronounced mouse, not moose.) Our vision is for everyone to live better with technology. With an in-house team of expert product engineers and designers, we’re constantly evolving in a rapidly changing market. We make high-performance tech accessories and innovative product ecosystems, crafted with purpose, and demonstrate their value through impactful content. We believe in show, not tell, so we produce extreme content to prove what our products can do, including throwing phones from helicopters, cranes and even the roof at Google HQ in California.
We started by designing a phone case that focused on high performance, optimal functionality and considered style. We have since expanded our product range to include ecosystems of MagSafe® compatible magnetic accessories, mechanical mounts for content creation and bikes, ultra-fast wireless chargers and backpacks that all adhere to these principles.
Our products are for risk-takers and thrill-seekers as well as tech-lovers and city dwellers. We create solutions to the problems that come from busy lives and outlandish adventures. No matter what your everyday life looks like you can trust our products to expand the experiences you have with the tech you use the most.
👋 About You
This is a great opportunity for an experienced Project Manager looking to help us review our current logistics process and courier offering during a 6 month fixed term contract. We’re looking for someone who has strong project management skills, is confident owning the end to end of a project, as well as doing all the hard work in between!
Reporting to our Finance & Operations Director, you’ll be joining our agile and talented Finance & Operations team. We love problem solvers and showing initiative and a keenness to deliver results will be key to success in this role. We’ll be asking you to hit the ground running, learning the ins and outs of our current Logistics and Supply Chain functions, getting to grips with our ERP system; inventory flow and inventory requirements so you can develop a detailed understanding of these to ultimately deliver efficiencies within the Logistics processes and courier offering.
With our offices in London and our warehouse in Milton Keynes, this role would suit someone who is happy with a remote or hybrid working environment. You would be working mostly from home, with a few visits to our office in London during the contract and willingness to travel to our warehouse or to meetings with our various couriers across the country. We are also open to someone doing this role on a part time basis.
Here’s the role in a nutshell:
- Conduct a thorough analysis of our existing warehouse logistics and courier services, including processes, workflows, and technology systems and identify key performance indicators and metrics to assess the effectiveness of current operations.
- Work closely with cross-functional teams, including 3PL warehouse team, UK & China operations, and customer service, to gather insights and understand pain points in the current logistics and courier processes.
- Develop a strategic plan for optimizing warehouse logistics and courier services, outlining clear objectives and performance benchmarks.
- Propose innovative solutions to enhance operational efficiency, reduce costs, and improve overall service quality. Then oversee the implementation of approved improvements, coordinating with relevant teams and stakeholders.
- Evaluate and recommend technology solutions to streamline warehouse and courier operations.
- Implement technological advancements to enhance tracking, reporting, and overall efficiency.
- Establish a robust system for monitoring and reporting on key performance indicators.
It's always been an exciting time to join Mous, but now so more than ever. Here's what we have in mind:
- You’ll have a Bachelor’s degree in Business, Supply Chain Management, or related field.
- You’ll have proven experience as a Project Manager, preferably within the international / logistics industry.
- You have strong analytical, negotiation, and contract review skills.
- You’ll be familiar with logistics and supply chain management software.
- Your interpersonal skills will be excellent and you’re able to work independently as well as part of an effective team.
- You’ll have experience with appropriate planning tools, including: MS Project, PowerPoint and Excel
- You’ll love being detail-oriented with a focus on achieving project milestones and deadlines.
- You’re a keen self-starter who is proactive and works on your own initiative
🎉About Our Offer
We have a hybrid approach to working at Mous so our team can have flexibility during the week, and we can retain the collaborative and vibrant Mous culture that people love. If working in London (UK), we expect people to come into the office at least two days a week but some teams opt for more as it’s beneficial for their workflow. Our office is at Shoreditch Exchange in Hoxton and as part of the perks of office location, you’ll have access to regular on-site activities including such things as yoga, painting, and cookery classes.
If working from elsewhere, we've established a smooth set-up for collaborating remotely, and you'll still be a core part of our weekly whole-company meetings as well as any virtual socials (Pictionary, anyone..?!).
Here’s a summary of the benefits of working at Mous:
· Opportunity to radically grow and develop through new experiences. Dream big, work hard, and make things happen!
· A competitive starting salary reflective of your experience and value
· Flexible hybrid working
· Regular team and business socials
· Employee Assistance Programme
🐭 About Our Values
We have established 3 core values, which inform and enhance the way we work. We expect anyone joining the business to embrace these values as essential parts of Mous life, and we’re looking for people who will build upon them in fresh and inspiring ways.
• Get Results
By comprehending our business plan, each person can ensure that they are taking accountability for their contribution towards it. We value strategic prioritisation, ensuring that everyone is enabled to deliver their best work. We also champion traits such as innovation, grit and resilience – we think differently and aren’t afraid to fail.
• Work Together
We value collaboration highly, recognising that there’s a lot to be learned from each other, and are always prepared to listen. We encourage regular peer feedback, readily praising great work as well as challenging one another candidly. We like to celebrate what makes us both unique and united, committing to regular IDEA initiatives and finding opportunities to support our local communities.
• Enjoy The Ride
We invite everyone at Mous to grab new opportunities and find ways to make each role their own. Things can change fast in an unpredictable industry like ours, so we always want to stay agile. And of course we don’t just work hard – we also like to let our hair down and enjoy the more social aspects of being part of our brilliant team!
🌈About Our Commitment
Mous is an equal opportunity employer, and as a brand, we value authenticity and integrity. We strive to be different and know that if we are to create the most innovative products and deliver the best customer experience, we need to build a diverse team of individuals who can bring a variety of skills, experiences, and perspectives to the table. No matter your age, gender, sexual orientation, ethnicity, religion, or physical ability, at Mous, your individuality is celebrated.
As a D2C business and heavy user of plastics, we understand (and take very seriously) our responsibility to the planet. To stay true to our word, we've placed "Planet" firmly in our key business objectives and have formed a dedicated team, alongside our cofounders, to build an ESG plan we're proud of. Ultimately, we want to create a better world through our actions and we're doing so across our products, how we transport from A to B, and socially.