Warehouse Administrator

Overview

We are looking for an administrator interested in exploring an exciting new opportunity within our warehouse. The role will be supported with full training and will involve completing activities to ensure efficient and timely picking and loading of goods, as well as providing exceptional customer service and support to colleagues and clients in a fast-paced and dynamic environment.

Shifts are any 5 from 7 - 21:00 – 05:00 (Predominantly Monday-Friday)

How will you contribute?

• Co-ordinate the scheduling and dispatching of items to support efficient and timely delivery of goods to customers whilst ensuring accuracy.


• Maintain accurate records.


• Identify and resolve issues in a timely manner.


• Handle customer returns, queries, complaints, and escalations, demonstrating a customer-centric approach and striving to deliver exceptional service and satisfaction.


• Collaborate with all operational stakeholders to achieve shared objectives.


• Generate reports on operational performance, including but not limited to key metrics. 


• Collate and distribute regular operational updates, keeping all stakeholders informed, aligned, and engaged.

What will you bring?

• Experience as Administrator.


• Experience with use of WMS systems (Manhattan) preferable.


• Excellent IT, Microsoft Office, in particular MS Excel & MS Outlook.


• Strong communication skills.


• Organised and able to prioritise.