Customer Assistant - Warehouse Operative - 21 hours - Temporary Contract
Week 1
Sun 12.00-16.00
Mon 06.00-10.00
Tue 06.00-11.30
Fri 13.00-21.45
Week 2
Tue 06.00-11.30
Thu 06.00-10.00
Fri 06.00-12.00
Sat 06.00-12.00
This role is largely warehouse based. It will involve loading and unloading deliveries, movement of stock/equipment, as well as time spent in walk-in fridges/freezers. Full training will be given.
Due to the work requirements of this role we can't consider applications for anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the work place.
Key Accountabilities
· Loading and unloading deliveries, movement of stock and equipment.
Time spent in walk-in fridges and freezers, rotating stock and maintaining standards.
· Keep the store clean and tidy, ensuring that our shelves are always stocked with product
· Proactively engage with customers to understand their needs, make recommendations and deliver remarkable service throughout their visit to store.
· Build expert product knowledge to sell and recommend our products and services
· We’ll give you the training to utilise all digital tools and communication channels to deliver for the customer every time
Key Capabilities
· High levels of customer service
· Committed to delivering excellent work with great attention to detail
· Open to and acts upon feedback, asking for this regularly
· Takes accountability for planning and managing own workload efficiently
· Strong communication skills
· Adaptable to changing situations
· Builds positive relationships by being a good listener
· Good level of digital capability