Summary and purpose of position:
To undertake the day-to-day warehouse tasks ensuring all targets are met and the highest standards of quality, accuracy and hygiene are maintained to ensure our customers’ expectations are achieved.
Duties and responsibilities
Motivate and manage the team to achieve, and where possible exceed, all performance objectives.
Effective management of resources to achieve KPIs (cost, quality, service, and absence).
Ensure a proactive approach to Health & Safety via risk assessment and by ensuring that warehouse team members comply with Health and Safety policies and requirements.
Conduct regular individual reviews and where necessary agree a performance improvement plan.
Time & Attendance management.
Process control of order pick/pack, loading/tipping of vehicles and the returns operation.
Experience, skills and attributes:
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Essential |
Desirable |
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Customer focused and able to build effective relationships with team, client and other third parties. Experience in a warehouse environment, including detailed understanding of warehouse management systems. Previous experience of managing a team Valid MHE license – Reach and counterbalance and VNA essential Excellent communication skills combined with logical problem solving skills. Ability to analyze data and make recommendations. Must be a team player, personable, solution focused and be able to adapt their style and approach to get the best out of people. |
Warehouse experience within a supply chain environment Experience of working within a retail warehouse environment would be advantageous. |