Description
Remarkable people, trusted by clients to design, build and advance the world.
Wood are recruiting for a Quality Assurance Manager to be responsible for delivering the assurance plan across the global Consulting business unit.
This position will be ideally based in the UK on a hybrid basis into any of our UK offices. However, for the right candidate we will consider applications globally to work on a hybrid basis from one of our global hubs.
The Quality Assurance (QA) Manager will have full responsibility for the oversight and governance of the Quality Assurance plan across the consulting organisation. This will include full accountabilities for all certifications and management of the Business Management System on a global scale for Consulting.
As part of this role the successful candidate will work with the wider Quality team and senior stake holders, to ensure adherence to Quality management measures and systems. This will also mean complying with ISO 9001 requirements where applicable. You will report to contract/project or regional management on the performance of quality across consulting, proposing solutions and continual improvement.
This position will report directly to the Consulting Quality Director, as such you will have the opportunity to deputise for them in their absence.
This is an excellent opportunity for an individual who is passionate about the effective delivery of Quality systems and processes, who is keen to utilise their experience with quality management systems in order to make a positive impact on the service delivery across Wood’s Consulting organisation.
Designing the future. Transforming the world.
Wood’s Consulting business unit is a global, end-to-end, multi-sector specialist consultancy, trusted by clients to provide the innovative solutions and delivery excellence needed to solve today’s most complex challenges and maximise value across the asset life cycle. As the spearhead for the future of Wood and its role in a changing world, we are leading Wood’s strategic growth in energy transition and sustainable infrastructure development across a variety of end markets including oil & gas, hydrogen, power, renewables, chemicals, minerals and life sciences.
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Meaningful and interesting projects delivered to leaders of industry across the Energy and Materials Markets
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Flexible working arrangements that balance client, team and individual needs offering hybrid and remote working where relevant
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Commitment to Diversity and Inclusion; we are an organisation actively committed to diversity and inclusion across our business
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Competitive salary with regular salary reviews to ensure we are rewarding at the right level in line with the market
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Flexible benefits package; (for UK based candidates – other countries will differ) inclusive of 33 days annual leave (including public holidays), generous contributory pension scheme, private medical cover, 4x base salary life insurance; all of these and more that can be adapted to suit your own lifestyle
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Commitment to continued professional development; development plans that are tailored to your individual needs and interests
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Global connections; join experts around the world who are at the leading edge of our industry, shaping the standards of our profession
ResponsibilitiesThe key objectives for this role are:
- Management of all aspects of quality across the consulting business unit globally
- Implementation of quality management system requirements, ensuring compliance with client requirements and/or ISO 9001 requirements
- Management of audit and assurance programmes for their designated business area (planning activites, allocation of auditors)
- Provides oversight to NCR actions and works with action owners for efficient closure of actions
- Provides oversight to the BU certified offices to ensure that scheduled management reviews are conducted
- Manages quality management system reviews and their outputs
- Ensures that sufficient quality processes are deployed to manage product and service delivery
- Management, reporting and analysis of data arising from non-conformance, corrective actions and other key quality indicators
- Undertakes investigations of quality related failures
- Understands and identifies emerging stakeholder requirements and establishes plans to address these
- Quality representative and interface with top management on all quality related matters
- Actively participates in the wider quality network both offering and taking on good practices
QualificationsWhat makes you remarkable?
You may decide not to apply because you don’t match every statement below. However, we would still like to hear from you… At Wood we are truly committed to equal opportunities and want to access all talent. So even if you feel you don’t have everything listed, but feel you have some of the experience, knowledge or skills to help us unlock solutions to the world’s most critical challenges….please do apply.
Expected:
- Degree/Diploma or local equivalent in quality management or related discipline
- Lead Auditor qualification by recognised industry body
- Formal training in recognised root cause analysis techniques (essential)
- Significant previous experience in a Quality assurance role across highly regulated industries
- Comprehensive understanding of ISO 9001, ISO 19011 and auditing protocols
- Proficient in the use of continual improvement tools and techniques
- Proficient in the analysis of processes and data
- Excellent stakeholder management and influencing skills
- Excellent communication skills, both written and verbal, internally and externally at all levels of the business
Desirable:
- Membership of CQI/ASQ or country specific recognised professional body