Warehouse, Dispatch & Quality Supervisor
Doncaster, DN6
As a Warehouse, Dispatch & Quality Supervisor, you will be responsible for supporting all aspects of the Warehouse, Dispatch & Quality Control function to ensure an efficient and effective running of both areas which is a vital part of Operations ensuring we meet our customer’s needs with the parts they have purchased.
Key Areas of Responsibility
Warehouse
- Receive goods in from Dismantling and check operating standards, quality and appearance all match our inventory and stock control systems and databases
- Ensure all second-hand parts are visually checked to determine whether the part needs regrading or is suitable for resale, reconditioning, export, scrap or surplus to requirements in accordance with agreed standards/processes (VRA)
- Ensuring accuracy of information on parts is used to update the database accordingly, parts are cleaned, imaged, packaged & tagged as required
- Ensure all parts are physically located in the appropriate stores location and the database updated accordingly
- Guarantee the fulfilment of all customer orders within set SLAs, picking parts and moving these to the correct area for dispatch to the customer
- Provide general assistance and advice, responding to enquiries, advising of suitable alternatives and checking, monitoring and managing parts’ availability
- Ensure the stock taking process is followed and up to date, stock movements are processed, any damaged or redundant parts are removed from shelves and the database updated accordingly
- Ensure returned parts are processed to determine if the part is suitable for resale, regrading or disposed of
Dispatch
- Ensure all parts are processed in accordance with company standards and procedures in a timely and effective manner
- Utilise integrated systems and standards to enable all orders to be fulfilled to our customers, ensuring each item to undergo stringent quality control
- Processing stock / orders / inventory & supplies to meet business demands and ensure all parts are dispatched on time in full (OTIF)
- Fully understand and utilise integrated systems within the business to achieve the overall processing of orders including Frontier software, TSD and BigChange
- Ensure SLA adherence for all orders, prioritising selected customers to assist in delivery of business model
- Assist in the delivery of customer service to a high standard internally and externally
Skills & Experience
- Experience in transport/ warehousing/logistics/distribution role
- Basic knowledge of local area and road networks
- Safety Awareness in Manual Handling
- Able to work under pressure in fast paced environment
- Process driven, methodical and organised
- Good communicator with all stakeholders, influential and motivational
What we offer
- Ongoing training and professional development
- Free onsite parking
- Uniform and PPE provide
- Benefithub (World’s largest selection of Employee Discounts and Lifestyle Benefits
- Telus Health
- Discounted parts and non-auction vehicle
- Employee discount on Vodaphone
- Paid day to volunteer for a charity of your choic
- Competitive basic salar
- 28 days holiday (including Bank Holidays
- Pension plan with 3.5% employer contribution
Who are we?
SYNETIQ Ltd., is the leading integrated salvage, dismantling and vehicle recycling company in the UK, formed to become the most innovative and trusted business in the industry. An integrated, data-driven and innovative business, SYNETIQ has led the way in raising industry standards and continually innovates ways of working to deliver great value, ensure complete compliance and provide a positive experience.