Objectives of this role:
· To ensure that the warehouse operates at peak efficiency – with customer satisfaction the primary goal – by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals.
· Develop warehouse operation systems by determining product handling and storage requirements, equipment utilisation, inventory, and shipping methods.
· Train and manage the warehouse team to solve day-to-day operational issues and reach short- and long-term performance goals.
· Oversee daily operations while controlling and managing production, inventory, and logistics.
· Review and prepare workflows, staffing requirements, space allocation, equipment layouts and action plans that meet company standards for productivity, quality, and customer service.
· Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and comply with legal requirements.
Key Responsibilities:
· Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping and transport, and customer service.
· Schedule and oversee warehouse team and manage the flow and quality of work to maximise efficiency and minimise overtime.
· Inspect equipment, tools and machinery regularly, and oversee general maintenance when necessary.
· Meet regularly with warehouse team to analyse productivity and develop actionable plans for loss prevention.
· Oversee and manage logistics for transport to customers and company facilities, communicating with drivers and partners to ensure efficient delivery of goods.
· To maintain standards of health and safety, hygiene and security.
Please note that this will change as the role and function to the business develops.