Warehouse Operative
About CDGL
The trading divisions at CDGL supply products and services in the UK and internationally, with thousands
of orders successfully fulfilled every month. CDGL has grown year-on-year and we have invested heavily in
all the major areas of the company, particularly our people, technology, marketing capability, infrastructure
and operations. We constantly strive to improve our brands and bring innovative technologies to our
customers sourced from leading brands around the world. We pride ourselves on personal development and have a proven track record of promoting from within and a training budget available to all staff for upskilling.
About the role
Working as a key member of the operations team the warehouse operative works with the warehouse supervisor to deliver the smooth running of the warehouse. Ensuring all stock movement is both time and cost efficient this role calls for you to lead by example demonstrating best working practice at all times and championing the core values of CDGL.
Key responsibilities include:
- Demonstrate an efficient and effective approach to all working practices.
- Lead by example offering training and support where required.
- Ensure all products are packed and ready for collection.
- Ensuring good relationships are maintained with suppliers and couriers.
- Liaising with Logistics team & Sales Support to assist with customer returns and other logistical challenges.
- Ensure a safe and tidy working environment leading by example at all times.
- Ensuring stock holding is kept to the optimum level.
- Goods-In.
- Assist Management of Pick-Pack procedure.
- Assist Management of dispatch procedure.
- Assist Management of returns procedure.
- Reporting to the warehouse supervisor on a daily basis, making sure any changes to planned workload are communicated swiftly and solutions acted upon.
- Achieve high levels of customer satisfaction through excellence in receiving, identifying, dispatching and assuring the quality of goods.
Skills Required:
- Highly motivated team player with good interpersonal skills and the ability to form good working relationships with people.
- Good communication skills, both written and verbal.
- Good punctuality and time management.
- Ability to take initiative and to work under pressure with minimal supervision.
- Ambitious to Progress through the business
Personal Qualities
- An ability to ‘hit the ground running’ to deliver excellent customer care
- Diligent
- Reliable
- Physically fit
- Willingness to learn
- Strong attention to detail
- Able to work to deadlines