Warehouse Operative

Warehouse Operative

Reporting to: Warehouse Manager

Location: Hartlepool

About Phoenix 2 Retail:

Phoenix 2 Retail are the leading wholesaler specialising in vaping and nicotine products and we offer a unique route to market service to global brands who wish to gain distribution within the UK’s Vape category. Our mission is to become the world’s leading supplier of smoking alternatives investing in responsibility, innovation, education, and sustainability to create a better future for retailers and consumers.

Our Values:

Our ‘’I CARE’’ values encapsulate a holistic approach to our culture, emphasising positive influence, unwavering commitment, individual and collective accountability, ethical responsibility, and the relentless pursuit of excellence. This acronym serves as a memorable representation of the company’s core values, guiding actions and decisions of its employee’s.

What You Will Be Doing?

We are looking for a hard-working and proactive Warehouse Operative to support our warehouse operations. The ideal candidate will be responsible for efficiently managing inventory, processing orders, and maintaining a well-organised warehouse environment. This role requires a motivated individual with excellent organisational skills and the ability to work in a high-pressure, fast-paced environment.

Key responsibilities:

• Accurately receive, unload, and store incoming inventory items.


• Perform quality checks on received products and ensure they meet company standards.


• Prepare and complete orders for delivery according to schedule.


• Organise stock and maintain inventory by labelling and storing items following the correct processes.


• Keep a clean and safe working environment by maintaining compliance with company procedures and regulations.


• Utilise warehouse management software to track inventory and maintain accurate records.


• Perform regular inventory counts and reconcile discrepancies.


• Assist in maintaining and organising warehouse space for optimal efficiency.


• Collaborate with other team members to ensure smooth warehouse operations.

Our ideal candidate will have…

We appreciate that you may not have all the attributes listed below, however if you feel you can adapt, learn and play your part please still apply!

• Proven experience as a warehouse operative or similar role.


• Knowledge of warehouse software (e.g., inventory management systems).


• Ability to operate forklifts and other warehouse machinery.


• Strong organisational and time management skills.


• Excellent attention to detail and accuracy in work.


• Physical capability to lift and move heavy items.


• Knowledge of safety procedures and guidelines in a warehouse setting.


• Ability to work independently as well as part of a team.

What do we offer?

💷 Salary of £22,500 (DOE)

💎 Quarterly Bonus Scheme

💝 £40 Monthly Wellbeing Payment

⛱ 24 Days Annual Leave + Bank Holidays Off

🎂 Extra Paid Day Off For Your Birthday

🩺 Employee Assistance Programme

💰 Salary Sacrifice Scheme

👨‍💼 5% Employer Pension Contribution

Diversity, Inclusion & Belonging

No matter who you are, what you look like, who you love, or where you are from, you can find your place at Phoenix 2 Retail. We're committed to creating an inclusive culture, encouraging diversity of people, and thinking, in which all employees feel they truly belong and can bring their most colourful selves to work every day.