Bowel Cancer Screening Administrator and Helpline Operative (BCSP)
Nottingham University Hospitals NHS TrustJob overview
We are looking to recruit, enthusiastic and highly motivated individuals to join our fantastic team saving lives through the screening programme.
As a Screening Administrator and Helpline Operative, (SAHO), you will be working as part of a large team for the Bowel Cancer Screening Programme (BCSP) based at QMC. The BCSP is a National Programme which currently invites people aged 50 – 74 year olds to take part in screening. Our Hub invites over 1 million people each year across the East Midlands and East of England to take part. We also provide a symptomatic service to GPs across local regions.
This is an exciting role with a lot of variety. You will be working across three different areas, all within our one department at QMC, where you will have the chance to develop skills that may be new to you. Your work in the Programme helps detect bowel problems and early cancers, because of this, we’re significantly increasing the detection rates in our area. The work you do saves lives. In fact, people often get back in touch to thank us for the work we do.
If you’re passionate about working as part of team that strives to make a difference nationally, we want to hear from you.
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You will have the opportunity to work across 3 areas throughout the week. These include:
Administration - duties including booking clinic appointments, sending out letters and test kits.
Helpline - speaking with the public on a national freephone helpline, giving advice and reassurance to questions and queries regarding the Programme.
Laboratory - adhering to good laboratory practices, dealing with sample reception, logging and checking of samples returned to the Hub.
Being able to confidently speak to members of the public and liaising with Screening Centres regarding clinic appointments is a requirement. Our staff must also be able to demonstrate empathy, compassion and deal with potentially distressing calls.
You will receive full training in all of our areas so prior knowledge or experience of in working in any these areas is not essential. Please ensure, as part of your application you explain how your skills and experience match our person specification.
We hold full UKAS Accreditation and staff are required to adhere to strict policies and procedures.
We warmly welcome visits to our department so we can show you what a difference we make!
Working for our organisation
With over 19,000 staff, we are one of the biggest employers in the city with a central role in supporting the health and wellbeing of our local population. We play a leading role in research, education and innovation.
Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH
Detailed job description and main responsibilities
In addition to the above summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.
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Come and join our wonderful team at NUH. We are big believers in diversity and welcome new ideas to help develop our team in order to deliver world class healthcare to the vast patient populations we serve. With endless personal development opportunities available, at the NUH we will endeavour to turn your job into a career!
We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are striving to be better represented at NUH.
Applicants are kindly requested to refrain from using AI at any stage during the recruitment process.
Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.
Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.
Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application
NUH are now able to offer application completion support and interview preparation support. Please follow the link to book onto our sessions: Support for NUH Job Applications
If you are aged 16 or 17 and applying for a role that is more than 20 hours a week, please be aware that you will be asked to commence an Apprenticeship within the Trust alongside your role, as long as there is a suitable apprenticeship standard available. This is in line with the current guidance in England that whilst young people under the age of 18 can leave school (on the last Friday in June) they must then do one of the following:
- Stay in full-time education, for example at a college
- Start an Apprenticeship
- Spend 20 hours of more a week working or volunteering, while in part-time education or training
For more details visit; School leaving age - GOV.UK (www.gov.uk)
Salary: The quoted salary will be on a pro rata basis for part time workers.
Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.
At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.
International Recruitment: If you are applying for a role with us from outside of the UK then please read the guidance on applying for a health or social care job in the UK from abroad.
ID and Right to work checks: NUH authenticate ID and right to work documentation including passports and driving licenses through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.
Consent:
- Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Department confidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
- Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£49.50 for enhanced and £21.50 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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