Internal Audit Practices Quality Assurance Manager

Internal Audit is an independent function at JPMorgan Chase that aims to enhance and protect the firm by providing risk-based and objective assurance, advice, and insight. We work with every Line of Business and Corporate Function to assess the internal control processes that drive our global business - identifying areas of improvement to help safeguard the firm. Using cutting-edge audit technology, data, methodology and sound judgement, we bring a systematic and disciplined approach to evaluating and improving the effectiveness of governance, risk management and controls. We’re proud of our reputation for excellence, integrity, and collaboration. Our priorities of strong governance, transparency, and strategic engagement, along with our people-first culture centered around diversity, equity, inclusion, teamwork, career progression and continuous learning, have helped us create a coveted workplace where everyone feels like they belong. Our global team is made up of more than 1,200 talented and passionate individuals in more than 20 countries around the world.

As an Internal Audit Practices Quality Assurance Manager - Vice President within the audit department, you will play a key role in influencing positive change globally and will participate in other special projects, as applicable. You will report to the Quality Assurance Core Team Manager. You will be responsible for maintaining and enhancing practices, policies and tools used by the Audit Department globally. This team centrally manages the Audit Department's core business processes, partnering with senior members of the department to continually enhance these functions. The primary responsibilities of the team include audit practices and supporting tools, quality assurance, internal and external reporting, department technology infrastructure and automated auditing support, training and campus recruiting.

Job Responsibilities

• Execute an effective program of quality assurance, including communication of results, analysis of themes, identification of best practices and recommend changes to audit processes
• Positively and creatively influence department change
• Seek ways to increase efficiency and effectiveness of work performed
• Build and maintain key relationships across the Audit department, establishing a culture of engagement and adding value to the department

Required Qualifications, Capabilities, and Skills 

• Extensive work experience within internal audit or related financial services experience
• Bachelor's degree
• Experience in planning and executing audit projects in accordance with professional standards
• In-depth understanding of audit methodologies 
• In-depth knowledge of financial services, with ability to evaluate appropriateness of audit results across multiple lines of business
• Strong communication skills, both verbal and written; must be comfortable presenting results and recommendations to senior management. 
• Strong project management skills; must be able to manage multiple projects concurrently. 

Preferred qualifications, Capabilities, and skills

• CIA, CISA, CPA or CAMS certification desirable
• Prior Quality Assurance experience
• Proven track record regarding ability to build good working relationships and influencing change
• Enthusiastic, self-motivated, effective under pressure and willing to take personal responsibility/accountabilities