Office and Warehouse Administrator

For more than 50 years, Sikla has been one of the leading European specialists in support solutions and fastening systems. To date, Sikla products are used in more than 40 countries worldwide through our network of branches and authorised distributors. 

The Sikla Group is a dynamic and diverse company where innovative thinking, ideas and initiative are encouraged. We attach great importance to working in a respectful and family environment.

Sikla UK was founded in 2003 and we have grown significantly since then. To further develop our branches in Milton Keynes and Belfast, we need great people to sell, design, make and distribute our modular steel frames.                     

As an Office Administrator at our Belfast office, you will be part of the Supply Chain team and responsible for providing administrative support to the Supply Chain operations. This role involves administrative tasks, maintaining accurate documentation records, providing an excellent level of customer service and proactively communicating with all company stakeholders.

Teamwork, communication and attention to detail are crucial for you to succeed in this role.

• Answering and directing incoming phone calls, dealing with inbound enquiries
• Assisting and liaising with the Office Manager, Purchasing Manager and Logistics Manager at all times
• Assisting the Field team with customer/order information
• Processing sales quotations, orders, and invoices on the ERP system
• Processing Warehouse and Logistics documentation 
• Filing of relevant Sales, Purchasing and Warehouse documents
• General office duties (e.g. data entry, filing, copying)
• Checking stock levels
• Keeping customers informed about order status
• Maintaining contact lists and general information in the CRM system
• Ensuring that premises are well-maintained and taken care of
• Providing general support to visitors and guests

• Minimum 2 years of proven experience in customer service and administrative relevant roles
• Proficient in using ERP software and MS Office applications.
• Strong communication and interpersonal skills.
• Excellent multitasking and priority management skills
• Self-motivated and highly proactive
• Ability to work collaboratively with all departments.
• Strong attention to detail and organizational skills.

• Working hours: Monday to Friday; full-time preferred 8AM - 5PM (possible agreement on part-time with approximate core hours 8AM - 3PM)
• 25 days annual leave (+bank holidays)
• Onsite free refreshments and regular staff lunches
• Possibility of enrolling with Private Healthcare & Local Gym Membership
• A friendly, diverse and supportive working environment
  
  
  
• Starting date: employment to start from October onwards

At Sikla we believe in career plans based on long-term strategy, built on teamwork, growth and development. You will always be encouraged to bring your ideas to the table and develop your skillset towards real career opportunities within the company. You will be offered ongoing internal training, support and development.

If you are interested in this position, please submit your application for consideration.
We look forward to hearing from you!

You will find more information about Sikla and its Team on our website and LinkedIn page.