Quality Control Supervisor

Job Description

We are currently seeking a dedicated Quality Control Supervisor to join our team at our Hemel Hempstead site. In this full-time, Monday-to-Friday role, you will be responsible for conducting QC assessments of products to ensure they meet required quality specifications, rejecting any that fall outside of these standards.

You will liaise closely with the Sysco GB Technical Teams, reporting assessment findings clearly and effectively. A key part of the role involves organising and managing QC functions across a 24-hour period, ensuring all tasks are completed and documented accurately. You will need strong prioritisation skills, adaptability, and the confidence to lead the day’s QC workload while making informed decisions as guided by the Quality Manager.

Key Accountabilities;

• To carryout product assessments against specifications and conduct store walks.
• Analyse Customer complaint data (linking with other QC teams).
• Liaise with category Technical Managers and suppliers re. specification and product standards following assessment and including product information requests such as surveillance photographs.
• Admin of rejection and QC Hold process to business and suppliers.
• Monitor and assess quality of products daily, including compliance to specification.
• Conduct data analysis from various departments and analyse reports for highlighting products to be checked.
• Carry out follow up assessments where appropriate on next batches.
• Monitor and assess stock for the regional depots, provide training if required on good practice.
• Support any training given at the depot in ensuring the above.
• Housekeeping of the QC facility and monitoring of equipment.
• To create good working relationship with other QC teams and Technical Managers.
• To create and maintain good working relationships within the depot.
• To take the lead role as the Supervisor overseeing that key roles are met by the team and supporting Quality Manager Hemel with any requests.
• Support BRC and customer audits as required.
• Support depot compliance to QMS.

You;

We are seeking an experienced and motivated individual to join our team in the Quality Control Department. The ideal candidate will have a strong background in food as well as possibly having worked in a quality control or assurance department. You should have proven experience in managing teams effectively. A solid working knowledge of Microsoft Office, including Excel, PowerPoint, and Word, is desirable. This is a great opportunity for someone passionate about food operations to step into a dynamic and rewarding role within a quality-focused environment.

What you’ll receive:

• A competitive salary
• Hybrid contract
• Free onsite parking
• Generous holiday allowance
• Pension scheme.
• Huge discounts on all sorts of lovely food and award-winning products through our staff shop
• Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo.
• Recognition awards and Incentives.
• Career progression opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility.

Additional Information

At Brakes everyone is welcome. We don’t want you to ‘fit our culture’ we want you to help define it and we actively celebrate the unique talents of each and every colleague. We don’t just look at your CV, we’re more focused on who you are and your potential. As part of our values, we are committed to fostering a diverse and inclusive culture where everyone has a voice, is appreciated and has the same opportunities. We work hard to ensure that everyone feels part of our business, as we care for one another and connect the world through food and trusted partnerships. Our ultimate goal is to ensure that everyone belongs and thrives at Brakes and we recognise that Brakes can only thrive when everyone feels they belong. We'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our resourcing team who will be happy to support you. 

Brakes

Built on a passion for food and feeding the nation, we are the UK’s largest foodservice supplier. Every day Brakes deliver the highest quality fresh and frozen food and ingredients from our nationwide network of distribution centres to some of the nation’s most famous pubs and restaurants, as well as schools, caterers, care homes and hospitals. Our customers depend on us, and our 8,000-strong workforce is dedicated and proud to be part of this vital provision. And we’re growing!