Supply Chain and Warehouse Supervisor (Maternity Cover)

Purpose

The Supply Chain and Warehouse Supervisor (SCWS) is responsible for ensuring efficient and cost-effective supply chain operations and optimal warehouse management, to support business and customer needs. This role requires coordination with suppliers, internal departments, and logistics providers to maintain smooth operations and meet quality, delivery, and budgetary objectives while upholding the company’s core values and standards. This role requires a strong commitment to quality, operational efficiency, and proactive problem-solving, with the goal of enhancing overall supply chain and warehouse performance.

Responsibilities:

Supply Chain:

Liaise with suppliers, manufacturers, and internal teams to efficiently deliver products that meet customer demands within budget.

Coordinate supply chain fulfilment for finished goods and components, optimising MRP (Material Resource Planning) and enhancing material flow.

Build and maintain strong relationships with suppliers, managing terms and conditions, conducting supplier visits, and ensuring compliance with quality and financial standards.

Source, negotiate, and qualify suppliers, managing relationships from initial quotes through project completion.

Regularly analyse supply chain performance to recommend improvements for delivery, quality, and cost efficiency.

Collaborate with the HSQE & Facilities Coordinator on quality issues, utilising the NCR (Non-Conformance Reporting) process for effective resolution.

Prepare, secure approval for, and monitor purchase orders, reporting any issues to the Managing Director.

Implement supply chain policies that align with ISO 9001 and ISO 14001 standards, with a focus on optimisation strategies.

Identify cost reduction and supplier consolidation opportunities and plan delivery schedules in line with forecasted demands.

Develop Sage 200 and ERP systems to streamline purchasing processes, monitor order status, and support accurate inventory management.

Forecast product demand and ensure stock levels align with the purchasing strategy to avoid stockouts.

Maintain the ERP system, suggesting process innovations and improvements to support effective transactions.

· Adhere to department budgets and support the Finance officer with timely supplier payments.

Warehouse:

· Oversee warehouse operations, including shipping, documentation, storage, and stock movement to meet delivery schedules.

· Collaborate with the Materials Controller on booking, courier arrangements, picking, packing, inspection, and stock movements, providing cross-functional support during staff absences.

· Manage relationships with warehouse providers, prioritising cost reduction, lead time efficiency, and high-quality service.

· Conduct regular stock takes, especially for high-value items, report discrepancies to the Managing Director, and maintain accurate stock maps and layout documentation.

· Ensure supplier quality and financial compliance, conducting supplier visits as needed.

General Responsibilities:

· Create monthly reports and KPIs to inform operational and strategic planning, with a focus on continuous improvement.

· Support company growth and customer satisfaction by working to ISO 9001 and ISO 14001 standards, promoting business improvement initiatives, and championing the company’s Vision, Mission, and Core Values.

· Participate in mandatory training, attend required sessions, and support task coverage during absences to maintain productivity.

· Participate fully in business improvement initiatives, and proactively contribute to continuous improvement, participating in training and workshops when required.

· Perform any other duties as requested by the Line Manager to ensure business objectives and customer expectations are met.

Systems and Resources

Microsoft 365 suite

Sage 200

Production database (in-house)

Trello

Jira

Safety First (My Task)

Breathe HR and VideoTile

Working Conditions

Occasional travel may be required to attend supplier sites in the UK. Additionally, occasional travel to attend training or events. The position will be based at the Company office.

Direct reports

None

Physical Requirements

Heavy lifting may be required for the role. All tasks involving manual handling should be risk assessed by the post holder before being undertaken.

Person Specification

Knowledge Understand the supply chain is a source for competitive advantage. Sage 200 experience (stock control, Purchase Order Processing, Bill of Materials, MRP, Works Order Processing). Electronic Static Discharge (ESD) basics. Correct handling and storage of all components. Bill of Materials. Non-conformance process. Familiar with ISO 9001 and ISO 14001 standards.

Experience Experience in a Supply Chain and Warehouse role. Planning delivery timelines. Warehouse and stock management. Developing supplier relationships, through supply chain management. International purchasing. Tracking orders from placement to delivery. Logistics and international transport. Experience of New Product Development (NPD) is an advantage.

Skills Collaboration and building relationships. Excellent communicator, verbal and written. Confident negotiator. Exceptional planning and problem-solving skills. Exceptional organisational skills, usually working simultaneously on multiple items. Able to understand and manage a complex product set. Innovative and forward thinking. Process orientated, with attention to detail. Calm under pressure to meet deadlines. Able to collect and analyse data to prepare reports for the Senior Leadership Team.

Behaviours Committed to learning (Continuing Professional Development). Strong Team player along with the ability to work independently and self-motivate. Passionate about quality. Positive ‘can do’ attitude. Receptive to change, flexible and willing to adapt.