Warehouse Operative

At Livity Life, we’re leading the Technology Enabled Care (TEC) revolution. Using the most innovative technology and cutting-edge digital tools. We deliver a transformational service that challenges norms and delivers the very best care experience.

In line with the Service Centre multi skilling practices, there will be, when operational

requirements dictate, the need to work in both the warehouse and decontamination

but also to assist in the collection and delivery of equipment when required.

What can we offer you?

• 40 hours per week, Monday to Friday
• 25 days’ holiday plus bank holidays
• Company Pension Scheme
• Life Assurance
• A rewards scheme – 200+ exclusive perks and discounts from leading retailers and leisure outlets

Main Duties and Responsibilities 

• Closing down orders – Responsible for closing down all collection orders completed from the previous day. Responsible for raising new documentation to start the decontamination process.
• Stock – Responsible for scanning all recycled stock back to the pallet racking system in the warehouse.
• Labelling of stock – As required, labelling all products within the warehouse with relevant part numbers, serial numbers, etc.
• Purchase Orders – Responsible for receiving in all stock via purchase orders both physically and electronically. Responsible for raising and logging GRNs.
• Service centre – Responsible for the day to day maintenance of the service centre. Ensure good housekeeping at all times.
• Special Stock – Responsible for logging special orders and communicating receipts to the Call Centre.
• Picking Orders – Responsible for picking stock for all orders. Responsible for labelling stocks with relevant order numbers and service user names.
• Repairs – Responsible for carrying out repairs to equipment when required to do so.
• Decontamination – Responsible for ensuring decontamination is carried out in line with MHRA guidelines. Correctly quarantined, decontaminated, cleaned and re-packed. Ensuring paperwork is correctly documented, logged and filed creating a clear audit trail.
• Administration – Responsible for all paperwork issued to them. Must carry out paperwork within the Livity Life procedures/guidelines.
• Communication – Responsible for communicating any problems to their supervisor.
• Stocktake – to assist with annual and rolling stock checks as required.
• Undertake the job in line with the Company appraisal competencies as follows: Achieves business results and adds value to the Company, Focuses on internal / external customer, Builds and maintains effective teamwork with colleagues and Embraces change and deals with ambiguity
• Perform duties according to all Company policies, procedures and instructions.

Experience

• Excellent communication skills are required to interact with internal staff, prescribers and service users 
• Must be able to work off their own initiative as well as part of a team 
• Computer literate with a good working knowledge of Word and Excel
• Excellent telephone manner
• Excellent organisational skills with a good eye for detail
• Flexible, adaptable and positive in their approach to work 

Skills and Knowledge

• Previous experience within a busy customer service department 
• Previous experience of administration, order processing and scheduling of workloads would be advantageous 
• Experience with a similar type of role would be beneficial 

Qualifications 

• Qualified to GCSE level or equivalent 
• Any other qualification in IT or administration would be an advantage 

Our Values

Our ambition is to become the provider of choice in a world where intelligent healthcare technology enables proactive, personalised and preventative care, helping people of all ages and backgrounds live safe, independent lives in their own homes.

Our LIFE values guide how we work:

• Lead – by example and set the standards that define our purpose.
• Inspire & Empower – through collaboration, shared purpose and inclusion.
• Fairness – acting ethically and with integrity in everything we do.
• Entrepreneurial – innovating with purpose and embracing change.

If you’re practical, people-focused and looking for a role where your work can make a genuine difference to people’s everyday lives, we’d love to hear from you.

This role involves working in a regulated activity and may be subject to a DBS disclosure and social media screening.

No terminology used in this advert is intended to discriminate on the grounds of age, gender, race, colour, religion, disability or sexual orientation. We welcome applications from all sections of the community.